Privacy Policy for Apna Driver

Last Updated: 10 March 2026

1. Introduction

Welcome to Apna Driver (powered by Apna Taxi SaaS). This Privacy Policy explains how we collect, use, and protect the personal data of our drivers when they use the Apna Driver mobile application.

2. Information We Collect

To provide a seamless ride-hailing and tracking experience, our app requires the following permissions and data:

• Location Data (Foreground & Background): Our app collects location data to enable ride tracking, calculate distance-based fares, and share live ETA with customers. This app collects location data in the background even when the app is closed or not in use so that customers can securely track the assigned vehicle during an active duty.
• Camera & Photos: We require camera access to capture trip evidence such as starting and ending odometer readings, vehicle photos, and customer ID/KYC for billing and security purposes.
• Draw Over Other Apps (Floating Window): We use this permission to display a quick-access floating bubble, allowing drivers to quickly open the app or return to the active trip screen while using navigation maps.
• Device & Phone Information: We collect mobile numbers for secure login and communication between the driver, agency, and the customer.

3. How We Use Your Data

• To assign rides and duties to nearby available drivers.
• To calculate total kilometers traveled for accurate billing and generating invoices.
• To ensure the safety of both drivers and passengers through live GPS tracking.
• Location data is strictly used for active trips and fleet management by the Apna Taxi SaaS administrator.

4. Data Security & Sharing

We use industry-standard secure servers (Google Firebase Cloud Firestore & Storage) to securely store your data. We do not sell your personal data to third parties. Trip data (live location, vehicle number, and driver name) is only shared temporarily via a secure link with the customer assigned to that specific ride.

5. Account Deletion & Data Retention

If a driver wishes to delete their account or data, they can request the agency admin directly. Upon deletion, all identifiable location history and documents will be permanently removed from our active database.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@gosafecabs.com
• Phone: +91-7007025303